Privacy Policy

Last updated: April 12, 2026

1. Information We Collect

MyClinic ("Company") collects the following personal information to provide our services.

Patients (Visitors): Name, email, country, treatment interest, preferred contact method, message content

Clinic Administrators: Name, email, phone number, clinic information, payment details

Automatically Collected: IP address, browser information, pages visited, access time (via Google Analytics, Vercel Analytics)

2. How We Use Your Information

We use collected personal information for the following purposes:

• Delivering and responding to medical consultation inquiries

• Operating and managing clinic landing pages

• Analyzing service usage statistics and improving our platform

• Processing subscription payments and billing

• Sending service-related notices and notifications

3. Data Retention

• Patient inquiry data: 3 years from the date of submission

• Clinic account information: Until account deletion is requested

• Payment information: 5 years (as required by applicable e-commerce laws)

• Access logs: 3 months (as required by applicable telecommunications laws)

4. Sharing with Third Parties

We do not share your personal information with third parties without your consent, except in the following cases:

• When a patient submits an inquiry to a specific clinic, the inquiry details are shared with that clinic.

• When required by law for investigative purposes

Third-party services used for platform operation: Firebase (Google), Vercel, PayPal (payments), Resend (email), Google Analytics

5. Your Rights

You may exercise the following rights at any time:

• Request to view, correct, or delete your personal information

• Request to suspend processing of your personal information

• Request account deletion

To exercise these rights, please contact us using the information below.

6. Cookies and Tracking

MyClinic uses cookies and similar technologies for service improvement and analytics.

• Google Analytics: Website visit statistics (anonymized data)

• Vercel Analytics: Page performance measurement

You may disable cookies in your browser settings, but some features may be limited.

7. Contact Us

For privacy-related inquiries, please contact us at:

• Email: privacy@myclinic.io.kr

• Website: https://myclinic.io.kr