Privacy Policy
Last updated: April 12, 2026
1. Information We Collect
MyClinic ("Company") collects the following personal information to provide our services.
Patients (Visitors): Name, email, country, treatment interest, preferred contact method, message content
Clinic Administrators: Name, email, phone number, clinic information, payment details
Automatically Collected: IP address, browser information, pages visited, access time (via Google Analytics, Vercel Analytics)
2. How We Use Your Information
We use collected personal information for the following purposes:
• Delivering and responding to medical consultation inquiries
• Operating and managing clinic landing pages
• Analyzing service usage statistics and improving our platform
• Processing subscription payments and billing
• Sending service-related notices and notifications
3. Data Retention
• Patient inquiry data: 3 years from the date of submission
• Clinic account information: Until account deletion is requested
• Payment information: 5 years (as required by applicable e-commerce laws)
• Access logs: 3 months (as required by applicable telecommunications laws)
4. Sharing with Third Parties
We do not share your personal information with third parties without your consent, except in the following cases:
• When a patient submits an inquiry to a specific clinic, the inquiry details are shared with that clinic.
• When required by law for investigative purposes
Third-party services used for platform operation: Firebase (Google), Vercel, PayPal (payments), Resend (email), Google Analytics
5. Your Rights
You may exercise the following rights at any time:
• Request to view, correct, or delete your personal information
• Request to suspend processing of your personal information
• Request account deletion
To exercise these rights, please contact us using the information below.
6. Cookies and Tracking
MyClinic uses cookies and similar technologies for service improvement and analytics.
• Google Analytics: Website visit statistics (anonymized data)
• Vercel Analytics: Page performance measurement
You may disable cookies in your browser settings, but some features may be limited.
7. Contact Us
For privacy-related inquiries, please contact us at:
• Email: privacy@myclinic.io.kr
• Website: https://myclinic.io.kr